PRIVACY POLICY GIGBAG:

At GigBag we understand the importance of maintaining your privacy. We value your privacy and this privacy policy explains to you what information we can collect from you. Our Privacy Policy describes how we treat the information we collect from you. This Privacy Policy applies to all the visitors at our website and to our online/offline customers. By visiting and/or using our website, services you agree to our Privacy Policy.

In this privacy policy, GigBag is referred to as "we," "us," "our", "website "and you the end user are referred to as "you", "your" or “user”.

Our privacy policy is subject to change at any time without notice. We will post all changes via email.

COLLECTING INFORMATION ABOUT YOU:

We will collect information and documents only when it is necessary for us to do so and if the information is relevant to our dealings with you. We will retain your information only as long as we are either required to by law or as is relevant for the purposes for which it was collected.

ADRESS PROOF INFORMATION: We might collect your Name, Email, Phone, Address and relevant documents (Aadhar-card/passport/Voter-id/driving licences etc.) for verification purpose for renting and taking other services from us. As we offer online/offline classes so you may need to take relevant information of you or your child. By accepting this privacy policy, you accept we can use the child information for smooth running of the classes. GigBag is devoted to promote your child’s talent on various social-media online platforms by agreeing this privacy policy you accept to promote your child’s talent on GigBag social-media handles.

How do we collect information from you?

We may obtain information about you when you:

complete an online, electronic or paper application form
speak to us on the telephone or in person
email us
visit our website(s)
make a payment or donation
make a booking for an event, class or workshop
complete a survey online or paper version
make a booking for an event, class or workshop
complete a survey online or paper version

How long is your information kept?

We review how long we keep personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations, for example, all financial records are held for 7 years. In other areas of the business we hold your personal information on our systems, only for only as long as is necessary for the relevant activity, or as long as is set out in any relevant contract or agreement you hold with us.

We are the sole owners of the information collected on the website. We only have access to collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to the privacy policy.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

DEMOGRAPHIC INFORMATION: We may collect demographic information about you or any other information provided by you during the use of our website.

OTHER INFORMATION:

If you choose to rent or book any service with us, we collect information about your buying behaviour. If you book services with us, we collect some additional information, such as a billing address, a credit/debit card number, and a credit/debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders. If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We collect personally identifiable information (email address, name, phone number, credit card/debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

WE COLLECT INFORMATION IN DIFFERENT WAYS: We collect information directly from you. We collect information directly from you when you contact us. We also collect information if you post a comment on our websites or ask us a question through phone or email. We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser and cookies for collecting information about your usage of our website.

OTHER PRIVACY ISSUES: We may provide areas on our website where you can publicly post information about yourself, communicate with others, review products and submit media content. This information may be accessible by other consumers or companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a product review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.

YOUR CONSENT: By using our services/ the Website and/ or by providing your information, you consent to the collection and use of the information you disclose with us in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

QUESTIONS & FEEDBACK: For any other suggestions and feedback regarding our privacy policy please email us at contact@gigbag.info